Presentation
In an increasingly globalized society, the standardization of image and service is becoming essential even as the search for branding and corporate identity intensifies. Image & Business guides you strategically and operationally, and supports you in national or international competition.
You want to strengthen your image, develop an effective communication and development strategy, stand out from the competition, recruit or train your teams to the highest standards of service and thus ensure the ambitious development of your company, we are here to help you according to a method and tailor-made support, depending on your sector of activity and your specific needs.
Our approach is based on five skills: Communication strategy and creation of media (print-digital), Protocol and Etiquette, Coaching of first customer contact, Recruitment-training and Creation of corporate events in support of your brand.
About
After more than 20 years of experience in corporate communication and graphic studios, and 10 years as a Lecturer in political and public communication at the University of Paris-Est, I want to take advantage of this path to associate, in the same process, communication and concrete experience that your customers or prospects can have, from the first contact. It is about a desire for overall consistency in the service of your business and your influence. Methodical, organized and fluent in French and English, with real notions of Russian and Hebrew, I am able to understand very different worlds and adapt your communication and development strategy to your needs, according to expectations of your customers.
Elodie Raulet
Find my conference for the French Department of the University of Bar Ilan, we talk about social codes in France and Israel!
Our services
Communication strategy and creation of tools
Strategy is the foundation of all success. Defining your objectives, targeting your customers and defining your marketing tools/media to convey your message are major steps in launching, reorienting or developing your business.
Image & Business creates your communication strategy and helps you in its application. We are also able to create your communication media whether printed or digital in order to carry your messages in an optimal way. Read more...
First contact coaching
The first contact is too often neglected in the context of a commercial collaboration. Introducing yourself, knowing how to say yes, knowing how to say no, are all structuring moments in customer relations. Oral and written expression are major assets, all the more so when it takes place in several languages. Image & Business gives you the keys. Read more...
Protocol and Etiquette
Satisfying a customer is first and foremost to know their expectations and their motivations. Thanks to our knowledge of the rules of the protocol and of the Anglo-Saxon and French labels, you have the necessary assurance to communicate with your customers, without making any mistakes. These protocol rules are also applied to the organization of your corporate events in order to focus on what is really important to you: creating lasting links with your customers and prospects. Read more...
Protocol and Etiquette
The performance of your teams depends not only on their competence but also on understanding their role and the clientele. In addition, the know-how of your teams must also be accompanied by a "know-how", including psychological, in order to bring the "plus" to an often standardized service. Image & Business supports you in the recruitment, training, organization and sustainability of your teams. Read more...
Corporate events
Venturing into areas other than its core business can enhance your image, affirm your values and create a conviviality that is often sought after by customers. Business & Image can be your idea box and your link for the creation of corporate events (private evenings, workshops, artistic or musical interventions, conferences, co-branding, etc.). Read more ...
Our methods
Our approach, like the advice we provide, is structured according to steps that have been proven and which focus on meeting your needs in a comprehensive but also detailed manner. Read more...